Returns & Exchanges
At BETAFPV, we stand by the quality of our drones and electronics; if you are not satisfied with your purchase, you can initiate a return or exchange within 30 days of delivery for a full refund or replacement.
Submit a Support Ticket
Visit our Support Center and open a ticket with your order number and a detailed description of the issue or reason for return.
Technical Troubleshooting
Our engineering team will review your request and may provide firmware updates or configuration tips to resolve the issue before proceeding with a return.
Secure Packaging
Once your RMA is approved, pack the items in their original packaging including all accessories, propellers, and cables to ensure safe transit.
Ship and Track
Send the package to our designated service center using a trackable shipping method and provide the tracking number to our support agent for faster processing.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing